We aim to ensure that our customers receive their orders as quickly as possible and with minimal disruptions. There is a 30 minute window for you to cancel an Order right after it is placed. . You may cancel your order by dropping us a line at firstname.lastname@example.org.
If your cancellation request is successful, an email will be sent confirming that your Order has been cancelled. Your Refund (i.e. being the purchase price of the item(s) less the Return Fee and applicable taxes, custom duties and fees, if any) will be processed within five (5) working days from the date of our approval of your return request. We understand that the refund can take up to ten (10) working days to be reflected in your credit card statement depending on the payment providers / issuing banks. You will be notified via email when your refund transaction has been completed.